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Real experiences
Lakeside sauna without a building permit – the easiest project ever
Heinola
The Jämsänens' easiest construction project was last spring. A sauna cabin appeared on the shore plot completely ready – even painted. And no building permit was needed for its use.
Kirsi Alm-Siira's experiences at Ehta Sauna Cabin
Mäntyharju
I like customer service that offers various options without any pushy sales tactics. We received information about the cost of different things, where good places to save were, and where it was worth investing. It felt like there was always a clear...
Naantali
Åke and Kaisa Nyblom are laughing happily in front of their new sauna cabin....
Mäntyharju
Ehta delivered a 20-square-meter sauna cabin to Marketta Tiira and Ari Nyman...
Tapani Kalkela acquired a small sauna cabin (Pihasauna 16) from Ehta for his own yard...
Isn't the traditional order that first sauna and...
Aanekoski
When the Erkkilä's were looking for a suitable sauna, they noticed that in many otherwise...
Mänttä-Vilppula
The anticipated Monday, June 21, 2021, was an unreal euphoric day that I lived more...
Hossa
Admire nature photographer Hannu Huttu's amazing photos of his backyard sauna project and the Northern Lights. Hannu's...
Gustav
The iso landscape window crowned our sauna. The view is incredible, because from the window...
Genuine reviews
The feedback and ratings below are based on a survey sent to all Etha customers. We have received 164 responses so far.
Overall rating
4.7/5
Customer service
4.8/5
Steam
4.9/5
Olihan saunan kokoamisessa kova työ mutta lopputulos on kyllä vaivan arvoinen.
Jorma
Overall rating
Customer service
Steam
Kaikki toteutui niin kun oli sovittu
Sauna tuli etuajassa.Kuljetus toimi ammattimaisesti ja mukavasti.
Saunottiin jo samana lltana kun sauna toimitettiin. Ainoa miinus hyvin pieni saunasta puuttui yksi sähköreikä.
Pete
Overall rating
Customer service
Steam
Reilunkokoinen sauna, hyvät löylyt. Ekstra-ovi suoraan saunasta ulos hyvä ratkaisu. Suosittelen!
Heli
Overall rating
Customer service
Steam
Tilasimme uuden saunan mutta siitä tehtiinkin vierasmaja. Vanha sauna 5 vuotta saunottu nyt 550 kertaa, ollaan tyytyväisiä molemmista.
Rönneberga
Overall rating
Customer service
Steam
Jo ensimmäisestä yhteydenotosta Ehtalle ja tarkemmin Hannalle niin kaikki sujui todella hyvin.
-Aikataulussa pysyttiin.
-Meitä kuunneltiin ja muutoksia tehtiin haluamallamme tavalla
-Tavara laadukasta
-Sauna todella tyylikäs
-Löylyt todella hyvät
– Myös tavaran toimituksen jälkeen saimme hyviä neuvoja ja vinkkejä
– Koskaan ei tullut sellaista oloa, että saunaa ”pakkomyytiin” meille
– Lopullinen hinta oli neuvoteltavissa
Jukka ja Nina
Overall rating
Customer service
Steam
Rakennus on laadukas, ja kaikki sujui sovitusti aikataulujen mukaan
Marja
Overall rating
Customer service
Pure NPS
92
164 replier from 1.3.2021.
We regularly measure our customer satisfaction using the NPS (Net Promoter Score) index. We send a survey to all of our customers.
As of March 1, 2021, 164 customers have participated in the survey.
Ehtan's NPS score is high 92.
NPS, or Net Promoter Score, refers to the recommendation index, meaning how likely customers are to recommend a company, product, or service to their friends or colleagues. NPS is considered an effective and, for now, the simplest customer satisfaction metric.
The recommendation index can range from -100 to 100. Generally, the number can be assessed as follows:
-100–0: Room for improvement
0–30: Good
30–70 Really good
70–100 Excellent
