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Real experiences
Lakeside sauna without a building permit – the easiest project ever
Heinola
The Jämsänens' easiest construction project was last spring. A sauna cabin appeared on the shore plot completely ready – even painted. And no building permit was needed for its use.
Kirsi Alm-Siira's experiences at Ehta Sauna Cabin
Mäntyharju
I like customer service that offers various options without any pushy sales tactics. We received information about the cost of different things, where good places to save were, and where it was worth investing. It felt like there was always a clear...
Naantali
Åke and Kaisa Nyblom are laughing happily in front of their new sauna cabin....
Mäntyharju
Ehta delivered a 20-square-meter sauna cabin to Marketta Tiira and Ari Nyman...
Tapani Kalkela acquired a small sauna cabin (Pihasauna 16) from Ehta for his own yard...
Isn't the traditional order that first sauna and...
Aanekoski
When the Erkkilä's were looking for a suitable sauna, they noticed that in many otherwise...
Mänttä-Vilppula
The anticipated Monday, June 21, 2021, was an unreal euphoric day that I lived more...
Hossa
Admire nature photographer Hannu Huttu's amazing photos of his backyard sauna project and the Northern Lights. Hannu's...
Gustav
The iso landscape window crowned our sauna. The view is incredible, because from the window...
Genuine reviews
The feedback and ratings below are based on a survey sent to all Etha customers. We have received 164 responses so far.
Overall rating
4.7/5
Customer service
4.8/5
Steam
4.9/5
Hyvät löylyt, pieniä juttuja mitä piti laittaa kuntoon toimutuksen jälkeen.
Mäyris
Overall rating
Customer service
Steam
Sain tarvitsemani avun rakennusluvan täydentämisen kanssa. Toimitus ajallaan ja täydellisenä.
Jorma H.
Overall rating
Customer service
Steam
Saunarakennus on kokonaisuutena todella ihana ja saunassa on maailman lempeimmät ja parhaat löylyt. Tuvassa on hyvä tunnelma. Kaikki materiaalit on todella laadukkaita ja huolellisesti tehty.Muuten antaisin viisi tähteä, mutta saunan ikkuna halkesi kuljetuksessa ja se on yhä korjaamatta. Saunan ovi ilmeisesti on elänyt sen verran lämpötilanvaihteluissa, ettei se pysy kiinni vaikka lukkoa ja saranoita säätää. Samoin ikkunan päällä oleva lista on vääntynyt samasta syystä.
Eija ja Petri
Overall rating
Customer service
Steam
ollaan tosi tyytyväisiä kun saatiin rantaan sauna missä voi löylytellä ja samalla nauttia maisemista isoista ikkunoista
Rantasauna
Overall rating
Customer service
Steam
The best purchase for the yard! Our small 6m² sauna is just right for the yard of our old detached house. We've been able to use it for a year and only have good things to say. The quality is amazing, the steam is really good. I love the high-quality and wide benches, which aren't made of flimsy material. The sauna has stayed firmly in place, and the logs are flawless. During delivery, we noticed a small ”oops” when the drain was on the other side of the sauna compared to how it was supposed to be in the pictures. This was fixed with an easy drain pipe extension and hasn't affected its use. However, we've been so satisfied with the sauna as a whole that such a small mistake hasn't affected anything.
Maria
Overall rating
Customer service
Steam
Saunassa oli kaikki valmiina löylymittaria ja avaimenperää myöten. Kuljetus ja paikoilleen asentaminen sujuivat ammattitaitoisesti. Kuljettaja oli ystävällinen ja mukava niinkuin olisi ollut ennestään tuttu. Sauna näyttää livenä vielä paremmalta kuin kuvissa, lämpenee helposti, löylyt ovat pehmeät. Sitä on ahkerasti lämmitetty.
Paras paikka pihassamme. Lämmin suositus!
Kirsi
Overall rating
Customer service
Steam
Pure NPS
92
164 replier from 1.3.2021.
We regularly measure our customer satisfaction using the NPS (Net Promoter Score) index. We send a survey to all of our customers.
As of March 1, 2021, 164 customers have participated in the survey.
Ehtan's NPS score is high 92.
NPS, or Net Promoter Score, refers to the recommendation index, meaning how likely customers are to recommend a company, product, or service to their friends or colleagues. NPS is considered an effective and, for now, the simplest customer satisfaction metric.
The recommendation index can range from -100 to 100. Generally, the number can be assessed as follows:
-100–0: Room for improvement
0–30: Good
30–70 Really good
70–100 Excellent
