Skip to content
Real experiences
Lakeside sauna without a building permit – the easiest project ever
Heinola
The Jämsänens' easiest construction project was last spring. A sauna cabin appeared on the waterfront plot completely finished – even painted. And no building permit was needed to put it into use.
Kirsi Alm-Siira's experiences at Ehta Saunamökki
Mäntyharju
I like customer service where various options are offered without any pushy selling. We received information about what costs what, where there are good places to save money and where it's worth investing. It felt like all the time there was a clear...
Naantali
Åke and Kaisa Nyblom are standing in front of their new sauna cabin, laughing and looking happy....
Mäntyharju
Ehta supplied Marketta Tiira and Ari Nyman with a 20 square metre sauna cabin...
Tapani Kalkela purchased a small sauna cabin (Pihasauna 16) for his own garden from Ehta...
Isn't the traditional order that first sauna and...
Äänekoski
When the Erkkilä family looked for a suitable sauna, they noticed that in many otherwise...
Mänttä-Vilppula
The anticipated Monday, 21st June 2021, was an unreal, euphoric day, which I experienced more...
Hosanna
Admire nature photographer Hannu Huttu's stunning photos of his backyard sauna project and the Northern Lights. Hannu's...
Gustav
The large picture window crowned our sauna. The view is incredible, because from the window...
Genuine reviews
The feedback and ratings below are based on a survey sent to all Etha customers. We have received 164 responses so far.
Overall rating
4.7/5
Customer service
4.8/5
Steam
4.9/5
The purchase of the sauna went very well yesterday. And it's actually of good quality too. Everything went as agreed. I recommend.
JT
Overall rating
Customer service
Steam
Brilliant set all round
ddd
Overall rating
Customer service
Steam
Brilliant purchase, the best sauna heat ever =)
Harry
Overall rating
Customer service
Steam
The steam was good. If you want it a bit milder, it's possible by keeping the temperature at 60-70. For stronger steam, 80 is already good. The options were good. We are satisfied with the slightly wider benches and the large panoramic window. These changes went smoothly. The overall result is excellent.
The reason I didn't give it five stars overall is because there were a few little things.
Closer inspection revealed that there were a few staples left here and there on the inside in various places, and under and inside the sauna stove, there was rubbish and wool.
By the way, thumbs up to you.
The reason I didn't give it five stars overall is because there were a few little things.
Closer inspection revealed that there were a few staples left here and there on the inside in various places, and under and inside the sauna stove, there was rubbish and wool.
By the way, thumbs up to you.
Ari Nyman
Overall rating
Customer service
Steam
Buying the sauna went well. The whole process would have been greatly eased if the sauna and all the necessary foundation work etc. had been available from the same place.
Tiina Anttalainen
Overall rating
Customer service
Steam
We have been really pleased with Eehtaa. The purchase and delivery went smoothly and the sauna experiences have been excellent both in summer and winter use.
Aki
Overall rating
Customer service
Steam
Genuine NPS
92
164 to a respondent from 1.3.2021.
We regularly measure our customer satisfaction using the NPS (Net Promoter Score) recommendation index. We send a survey to all our customers.
Since 1 March 2021, 164 customers have participated in the survey.
Ehtan's NPS score is high 92.
NPS, or Net Promoter Score, refers to the recommendation index, meaning how likely it is that customers would recommend a company, product, or service to their friends or colleagues. NPS is considered an effective and, to date, the simplest customer satisfaction metric.
The recommendation index can range from -100 to 100. Generally, the number can be assessed as follows:
-100–0: Room for improvement
0–30: Good
30–70 Very good
70–100 Excellent
